Privacy policy

This policy explains how Swift Couriers North West Ltd handles personal information submitted through the website quotation form or provided in connection with a courier enquiry.

Information we may receive

This may include your name, contact details, company name, collection and delivery information, consignment details and correspondence relating to a quote or delivery.

How information is used

Information is used to respond to enquiries, prepare quotations, arrange and administer accepted courier work, maintain business records, prevent misuse and comply with legal obligations.

Website quotation form

The quotation form is processed using Netlify Forms. Submitted details may be stored in the website administrator's Netlify account and may generate an email notification to the business so the enquiry can be reviewed and answered.

Sharing information

Information is not sold. It may be shared where reasonably necessary to provide an accepted service, obtain professional advice, meet legal requirements or protect legitimate business interests.

Retention and security

Information is retained only for as long as reasonably necessary for the purpose collected, including accounting, contractual and legal record-keeping requirements. Reasonable steps are taken to protect business records and correspondence.

Your rights

Depending on the circumstances, UK data-protection law may give you rights over your personal information, including access, correction, erasure, restriction and objection. Some rights are subject to legal exceptions.

Contact

Privacy enquiries can be submitted through the website quotation form. State clearly that the enquiry concerns your personal information.

Swift Couriers North West Ltd is registered in England and Wales under company number 17297687.